Why omnichannel

Digitalization challenges us all.
That is our response:

01. store availability

Get your local stock online and be found online too! This will help you attract new customers and inspire your regular customers with transparency. And it's all completely automated!

02 Click&Reserve

Enable your customers to reserve products online and collect them directly from the store - and pay for them there. This allows you to offer the convenience of e-commerce and the advantages of shopping in-store!

03 Click&Collect

With Click&Collect, your customers can reserve items and products online and pay for them directly online. You can then collect the desired goods directly from the store. Here you can shine with additional services and take advantage of your upselling opportunities!

04. shopping apps

We use nothing as often as our smartphone. It is therefore essential for retailers to be in the pockets of their customers. We can help you with this!

05 Ship-from-Store

Turn your stores into decentralized shipping warehouses and send online orders directly from the stores! This not only saves you many kilometers of travel and protects the climate, but also costs in the central warehouse.

06. return-in-store

Enable returns directly in your stores. This will not only bring your customers to the store and increase your upselling potential. You also save money on returns costs!

07 Clienteling

Bring the digital and physical worlds together and give your employees the perfect advice! With a dedicated app for your workforce, you can bring all important information - whether customer or product-specific - directly into the hands of your experts!

Triangle

Making the retail sector fit for the future

It's not a question of "either-or"! If you want to be successful, you need to seamlessly connect all relevant digital touchpoints in the future. Find out how to do this in our white paper. 

 

These companies are already benefiting from our omnichannel solutions.

 

Omnichannel is not a one-way street, but an approach that puts your customers at the center. The targeted solutions and possibilities are as diverse as the companies themselves. The aim is to transfer all the strengths of the traditional retail world to the digital cosmos.

SØR

Fashion retailer SØR has turned its stores into decentralized fullfilment hubs, bringing online business directly to its local stores. And customers are celebrating the convenience this brings, while SØR saves on costs and effort.

Wöhrl

Wöhrl, a successful family retail business with 29 stores throughout Germany, uses omnichannel to better serve customers locally - and to enable more sales in the stores.                                                                          

Harbor Freight

Harbor Freight is one of the largest DIY stores in the United States. But that alone does not bring customers into the stores. That's why the company relies on a shopping app from Shopgate - with more than 3.5 million active users.

The digitalization of retail only brings advantages.

Increase your sales, make customers happy and get noticed online - our omnichannel solutions enable you to do all of this.

Omnichannel LP Icon Digital Visibility
Digital visibility
Digital visibility

Bring your local stocks online and make them visible thanks to transparent product availability. This allows you to reach new customers and increase your reach.

Omnichannel LP Icon Increased Sales
More turnover
More turnover

Increase your sales thanks to the omnichannel through increased reach and greater awareness online - as well as upselling directly in the stores. Bring your customers from the Internet to the sales floor and benefit from it!

Omnichannel LP Icon Cost Spade
Save costs
Save costs

Thanks to omnichannel, you can save money. Whether it's the cost of shipping goods or returns. Thanks to ship-from-store and return-in-store, you can turn your stores into decentralized fulfilment hubs!

Omnichannel LP Icon Absolute Overview

Absolute overview

Absolute overview

Always keep an eye on all relevant key data and figures of your company, no matter whether it is about branches or the online business. This way, you always make decisions based on data and facts.

Omnichannel LP Icon Happy Customers
Happy customers
Happy customers and clients

Inspire your customers with the convenience of online retail - without having to give up the strengths of bricks-and-mortar retail. Benefit from the advantages of both worlds and put your customers at the center of attention!

Omnichannel LP Icon On and Offline Connect
Connect online and offline
Connect on and offline

Link all your channels to serve a common goal: Your business success. Take advantage of the digital world and combine it with your strengths as a brick-and-mortar retailer!

Omnichannel LP Icon-Resourced-For-The-Future
Equipped for the future
Equipped for the future

Tomorrow's commerce is omnichannel commerce. Without barriers, hurdles or borders - whether online or offline. Those who recognize these signs of the times today and adapt to them can only win.

Omnichannel LP Icon-Sustainable-and-Digital
Sustainable and Digital
Sustainable and digital

Our world is digital. But we also have a physical responsibility to this planet. The omnichannel not only helps us to meet the latest customer requirements, but also to preserve this world for our children.

Ralf

Let's talk omnichannel

Omnichannel is the future - and yet as individual as the companies themselves. Together, we will find the right answers to your questions.

Read more in our blog

New partnership with SAP Emarsys

Shopgate integrates SAP Emarsys: New possibilities for personalized mobile marketing

From Felix Forester

Why a shopping app is not worthwhile - and why this assumption is often wrong

The decision to introduce their own shopping app presents many companies with challenges.

From Ralf Haberich

Shopgate as “Leading Contender”

Shopgate named a "Leading Contender" in Mobile e-CommerceThe headline should probably read something like this,

From Ralf Haberich