New partnership with SAP Emarsys
Shopgate integrates SAP Emarsys: New possibilities for personalized mobile marketing
From Felix Forester
Click&Collect
Buy goods online and pick them up at the store on the same day.
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Offering customers more service
Click&Collect describes the process by which customers can reserve goods and items directly online and collect them locally from the store. Payment is made directly via an online checkout. This gives your customers the advantage of knowing that they will get what they want - and that the trip to the store will be worthwhile. At the same time, retailers have great opportunities for further upselling.
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Effective and automatic order processing
Click&Collect can be easily integrated into existing systems in a very short time and offers completely automatic order processing, which means no extra work for your employees - and at the same time delights your customers!
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Seamless and accessible customer journey
Your customers do not experience a "break" between the digital and physical worlds. Instead, their customer journey begins natively on the web and ends with a purchase in the brick-and-mortar store. Completely transparent, fast and effective!
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Save shipping costs and time
At the same time, omnichannel retailers save money with every Click&Collect order. Why? Because customers come directly to the store, making logistics routes unnecessary and eliminating the expense of shipping.
Would you like to test Click&Collect without obligation?
Would you also like to offer your customers a seamless customer journey? Let me show you how!
Ralf Haberich, CEO Shopgate GmbH
These companies already rely on Shopgate
.
What are you waiting for?
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Three important facts about Click&Collect:
Source: PWC Studies 2021
44+
Percent
use Click&Collect regularly
4,6
Billion
Turnover generated by Click&Collect in 2020
106
Percent
Click&Collect grew in the USA 2020/2021
What our customers say
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Wir nutzen die Shopping App von Shopgate seit über 10 Jahren und konnten dadurch unsere Umsätze im mobilen Bereich signifikant steigern. Die Integration und das Anpassen des Designs sind extrem einfach und intuitiv - hier kommt alles aus einer Hand. Das spart Ressourcen, die im Unternehmen anderweitig genutzt werden können. Der Support reagiert blitzschnell, ist sehr kompetent und arbeitet äußerst lösungsorientiert. Die Individualisierung der App nach eigenen Wünschen und Vorstellungen ist bei Shopgate kein Problem. Wir sind der Meinung, dass wir mit Shopgate eine perfekte Lösung für den mobilen Endkunden gefunden haben.
Alexander Kalkbrenner, Geschäftsführer, AKF
After an intensive workshop on site at our headquarters in Nuremberg, the Shopgate team implemented our individual wishes for the houses perfectly. The project management was outstanding and everything was realized exactly as planned. We particularly appreciate the personal contacts who were always there for us. We are already planning further projects and are already seeing significant improvements in our efficiency. A real added value for our company!
Alina Horsun, Head of E-Commerce, Rudolf Wöhrl SE.
The cooperation with Shopgate was very uncomplicated and well-structured right from the start. Our contact persons are always super responsive, helpful and solution-oriented. We particularly appreciate that about you. We have a "weekly call" with the Shopgate team - even in the hot phase we were able to coordinate at any time - so we always had the feeling that we were in safe and competent hands. We are very much looking forward to further cooperation.
Celina von Daniels, E-Commerce Consultant,
Our app is a high-reach distribution channel that promotes customer intimacy and an area where we can authentically represent our brand. We also enjoy an easy user experience through dhe structured push message system. The fast and competent customer service at Shopgate is very helpful. For every concern, we receive prompt feedback with suggested solutions. In addition, the handling in the dashboard is clearly and transparently designed.
Julia Böhmer, Teamlead Online Marketing, Alpha Industries
We have been using Shopgate's shopping app for over 10 years and have been able to significantly increase our mobile sales as a result. The integration and customization of the design are extremely simple and intuitive - everything comes from a single source here. This saves resources that can be used elsewhere in the company. The support responds lightning fast, is very competent and works extremely solution-oriented. Customizing the app according to your own wishes and ideas is no problem at Shopgate. no problem. We think we have found a perfect solution for the mobile end customer with Shopgate.
Alexander Kalkbrenner, Managing Director, AKF
Nach einem intensiven Workshop vor Ort in unserer Zentrale in Nürnberg, hat das Shopgate-Team unsere individuellen Wünsche der Häuser perfekt umgesetzt. Das Projektmanagement war herausragend, und alles wurde exakt wie geplant realisiert. Besonders schätzen wir die persönlichen Ansprechpartner, die immer für uns da waren. Wir planen bereits weitere Projekte und sehen schon jetzt deutliche Verbesserungen in unserer Effizienz. Ein echter Mehrwert für unser Unternehmen!
Alina Horsun, Head of E-Commerce, Rudolf Wöhrl SE.
Retail Reality Study
Tomorrow's trade is a trade in change. Therefore, retailers must also always make sure to move in the same direction as their clientele. And this task does not always succeed, as our Retail Reality 22 study shows. Read now where things are still going wrong!
Read more in our Shopgate blog
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